Going Beyond the Boxes

Going Beyond the Boxes

What we know about a prospect or client is the heart and soul of CRM software. You may use Salesforce or another similar platform to manage client data. These platforms’ robust technologies create a process that uses what is known about a client to drive marketing,...
Staring at 2023

Staring at 2023

Several years ago, I was in conversation with an older clergyman who had served the same church for over 25 years. I asked, “How have you sustained a ministry at one church for those many years?” Without hesitation, he answered: “I’ve always had some project, some new...
Holiday Struggles

Holiday Struggles

The holiday season is upon us. Thanksgiving is now a blurred memory. Hanukkah begins in a few days, and yes, there are less than two weeks to Christmas. With the coming of the seasons’ festivities, good words like family, cheer, love, joy, festivity, lights,...
The Gift List

The Gift List

Thanksgiving is over and—you guessed it! —the month of months is about to begin. It normally takes a bit of coaxing, but Kathie and I eventually get “Santa’s List” from our grandchildren’s parents. Those lists look very different from what we once scribbled on...
Thanksgiving Calls

Thanksgiving Calls

Thanksgiving is ten days away. As turkey day nears, we with our clients will journey through a host of uniquely November events that include things like football, family reunions, meal preparations, and for people of faith, spiritual experiences, that usher in the...
Advice Gone South

Advice Gone South

When our advice goes in the wrong direction, what do we do? How do we respond? Why even bring this up? A few weeks back, a financial professional and good friend reached out to me asking me to address this very issue, perhaps more common than we care to admit. How do...