by Tim Owings | Apr 9, 2022 | Tim's YouTube Channel
Talk can be cheap. A client needing support expects more than words. Click here to learn how to transform cliches into...
by Tim Owings | Mar 27, 2022 | Tim's YouTube Channel
Click to view this video about how all conversations happen in the middle of our life’s story. Being aware of this mid-story phenomenon changes what we hear and how we hear it. I’d like to show you how that...
by Tim Owings | Mar 14, 2022 | Tim's YouTube Channel
Click to view this video about reacting when a client takes a meeting in an unexpected direction, laden with emotion. How do you respond? I offer a way...
Dr. Tim Owings is the preeminent authority for care-centric client engagement in the service-oriented industries of finance, accounting, law, insurance, and human resource management.